INSURANCE CLAIMS PROCESS FOR WATER & FIRE DAMAGE
At RestoreCo, we know how stressful it can be to deal with unexpected water or fire damage. That’s why we’re not just a restoration company — we’re your partner through the entire insurance claims process. Whether you’ve experienced a burst pipe, a kitchen fire, or a basement flood, our team is here to help you every step of the way.
Here’s a guide to help you understand the insurance claims process
will support you from start to finish.
Step 1
Ensure Safety & Prevent Further Damage
What to Do:
- Make sure everyone is safe.
- Shut off water or utilities if needed.
- Once safe, take immediate action to prevent more damage (like tarping a roof or stopping water flow).
How RestoreCo Helps:
- RestoreCo offers 24/7 emergency response.
- We arrive quickly to stabilize the property and document initial conditions for your insurance claim.
Step 2
Contact Your Insurance Company
What to Do:
- Notify your insurance company as soon as possible to start the claims process.
- Provide basic details like the time, type, and cause of the damage.
How RestoreCo Helps:
- We can assist you with making the call and ensure you have the right details.
- We also provide documentation to support your initial report.
Step 3
Document the Damage
What to Do:
- Take photos and videos of all affected areas and personal belongings.
- Make a list of what was damaged or lost.
How RestoreCo Helps:
- Our trained technicians document structural and content damage.
- We help you create an inventory list and gather estimates.
Step 4
Meet the Insurance Adjuster
What to Do:
- Be present when the insurance company sends an adjuster to inspect the damage.
- Share your documentation.
How RestoreCo Helps:
- We coordinate directly with the adjuster and walk them through the damage.
- We ensure no detail is overlooked.
Step 5
Review and Approve the Estimate
What to Do:
- Review the adjuster’s estimate carefully.
- Ask questions or request revisions if needed.
How RestoreCo Helps:
- We prepare a detailed scope of work.
- We advocate on your behalf if discrepancies arise.
Step 6
Restoration Begins
What to Do:
- Once your claim is approved, restoration work can begin.
How RestoreCo Helps:
- We handle the full restoration process.
- This includes water extraction, structural drying, smoke removal, and reconstruction.
- Our licensed team restores your home to pre-loss condition or better.
Step 7
Final Walkthrough & Sign-Off
What to Do:
- Walk through the restored space to ensure all work is completed to your satisfaction.
How RestoreCo Helps:
- We perform a final inspection with you.
- We ensure everything meets your expectations before considering the job complete.
Why Choose
RestoreCo?
- Experienced with Insurance Claims: We work with all major insurers and know how to streamline the process.
- Local & Licensed: Based right here in Denver, we understand local building codes, climate challenges, and insurance practices.
- Clear Communication: We keep you informed every step of the way.
- Compassionate Service: We treat your home like it’s our own, with urgency, care, and respect.
Need Help
Now?
If you’re dealing with water or fire damage and need help navigating the insurance claim process, contact RestoreCo today. We’re available 24/7 to answer your call and get you on the path to recovery.
